Privacy Policy
Last Updated: [June 2023]
This Privacy Policy describes how Grab247 Company Limited (“Grabb247,” “we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of users (“you” or “your”) on our platform. This Privacy Policy applies to the services provided by Grabb247, including our logistics platform and additional livestock e-market services (collectively, the “Services”). By accessing or using our Services, you consent to the practices described in this Privacy Policy.
- Information We Collect
1.1 Personal Information: We may collect personal information from you when you register for an account, use our Services, or communicate with us. This information may include your name, email address, phone number, delivery address, payment information, and other details necessary for the provision of our Services.
1.2 Usage Information: We automatically collect certain information about your use of our Services. This may include your IP address, device information, browser type, operating system, and the pages or features you interact with.
1.3 Location Information: With your consent, we may collect and process precise location data from your device when you use our Services. This information helps us provide location-based services and optimize our logistics operations.
1.4 Additional Livestock E-Market Information: If you choose to use our additional livestock e-market services, we may collect and process additional information related to livestock transactions, including livestock details, health records, origin, destination, and relevant documentation.
2. How We Use Your Information
2.1 Service Delivery: We use your personal information to provide and improve our Services, including processing orders, managing deliveries, facilitating communications between users, and ensuring a smooth and efficient logistics experience.
2.2 Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.
2.3 Personalization: We may personalize your experience on our platform, such as by displaying relevant content, recommendations, or advertisements based on your preferences and activities.
2.4 Communication: We may use your contact information to send you important updates, service-related announcements, promotional offers, and other relevant communications. You can opt out of receiving promotional communications as described in Section 5.
2.5 Analytics and Improvements: We analyze user behavior and usage data to understand trends, improve our Services, and enhance the user experience.
2.6 Legal Compliance: We may use and disclose your information as required or permitted by applicable laws and regulations, legal processes, or to protect our rights, privacy, safety, or property, as well as that of our users and the public.
3. Information Sharing and Disclosure
3.1 Service Providers: We may share your information with third-party service providers, contractors, or agents who assist us in providing and improving our Services. These parties are obligated to protect your information and use it only for the purposes we specify.
3.2 Business Partners: We may share your information with trusted business partners or affiliates with whom we collaborate to offer additional services or promotions. We will obtain your consent before sharing your information for these purposes.
3.3 Aggregated or Anonymized Data: We may aggregate or anonymize your information to generate statistical or analytical insights. Such data does not identify you personally and may be shared for various purposes, including research, marketing, or improving our Services.
3.4 Compliance with Law: We may disclose your information to comply with legal obligations, enforce our Terms of Service, protect our rights, privacy, safety, or property, and respond to legal requests or government inquiries.
4. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your data.
5. Your Choices and Rights
5.1 Account Settings: You can access and update your personal information by logging into your account settings. Please ensure your information is accurate and up to date.
5.2 Communications: You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.
5.3 Rights under Applicable Law: Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict its processing. To exercise your rights, please contact us using the information provided in Section 8.
6. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, or services that are not operated or controlled by Grabb247. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party services before providing any personal information.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child without parental consent, please contact us, and we will promptly take appropriate measures to address the issue.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Grabb247 Company Limited Address: Banking Hall, Mazado Plaza. 31 Shettima A Mungono Crescent Utako, Abuja
Email: info@grabb247.com
Phone: +2347069014054
We will respond to your inquiries and requests in a timely and appropriate manner.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.
By continuing to use our Services after any changes to this Privacy Policy, you acknowledge and consent to the updated terms.